Shipping & Payment at Holzflitzer.de

shipment

The following conditions apply:

Domestic delivery (Germany) and the following countries: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Slovakia, Slovenia, Spain, Sweden, Italy, Cyprus, Romania, Vatican City, Liechtenstein, Monaco, Norway, San Marino, Switzerland, Gibraltar, Serbia, Brazil, Canada, Israel, South Africa, United Arab Emirates, United Kingdom, United States , Iceland, Turkey, Argentina, Mexico, Australia, China, Hong Kong SAR, Indonesia, Japan, New Zealand, South Korea, Malaysia, Singapore.

Shipping costs (including VAT)

Domestic deliveries (Germany):

From a minimum order value (after returns) of EUR 40.00 we deliver free of charge in Germany. If the minimum order value falls below the (partial) return of goods, we charge a shipping fee of EUR 4.99.

For uncollected or undelivered packages that are returned to us, we charge a shipping fee of EUR 4.99.

Deliveries abroad

European countries (without the United Kingdom, Iceland, Turkey)

From a minimum order value (after returns) of EUR 100.00 we deliver free of charge to the following countries:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Slovakia, Slovenia, Spain, Sweden, Vatican City, Liechtenstein, Switzerland, Norway, Italy, Romania, Monaco, San Marino, Gibraltar, Serbia, Cyprus.

If the minimum order value is not reached after (partial) goods returns, we charge a shipping fee of EUR 12.99.

For uncollected or undelivered packages that are returned to us, we charge a shipping fee of EUR 12.99.

A notice: Additional customs and import fees may apply for shipping to non-EU countries, over which we at Holzflitzer.de have no influence. These are charged by the respective transport company and may vary depending on the recipient country.

Non-European countries (with United Kingdom, Iceland, Turkey)

From a minimum order value (after returns) of EUR 300.00 we deliver free of charge to the following countries:
Brazil, Canada, Israel, South Africa, United Arab Emirates, United Kingdom, United States, Australia, China, Hong Kong SAR, Indonesia, Japan, New Zealand, South Korea, Malaysia, Singapore, Iceland, Turkey, Mexico, Argentina.

If the minimum order value is not reached after (partial) goods returns, we charge a flat rate shipping fee of EUR 50.00.

For uncollected or undelivered packages, regardless of whether they are actually returned to us, we charge a flat rate shipping fee of EUR 50.00.

Packing and delivery times

We ship daily Monday-Friday. All orders that are placed directly via our shop on these days by 10:30 a.m. and are also paid for (advance payment by bank transfer is excluded in this respect) will also be handed over to our shipping service provider on the same day. If no other delivery time is specified in the respective offer, the delivery will be made by our shipping service provider...
- domestically (Germany) within 1-4 working days,
- in other EU countries usually within 3 - 20 working days,
- in other countries usually within 10 - 50 working days.

The delivery will only take place after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Attention: due to the pandemic, there may be isolated regional delays, especially in the (before) Christmas period.

Accepted payment options

- Payment in advance by bank transfer
- Payment with credit card
- Payment by PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if necessary)
- Payment by immediate transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment via Apple Pay

- eps
- Ban contact
- ideal

More payment details

When paying by credit card, your credit card account will be debited upon conclusion of the contract.

Our bank connection:
Account holder: PETROLDADS GmbH
IBAN: DE95 1001 0010 0624 8441 30
BIC: PBNKDEFFXXX

If you have any questions, you will find our contact details in the imprint.